What we do?

Basic Care

Our basic care package ensures our clients maintain their independence. This level of care involves assisting  with day to day tasks such as bed making, befriending, being an active companion, light household chores such as dusting, washing pots, hovering, laundry etc. 

Our basic care package  is considered to be those soft skill tasks that add value to living independently.  

Extra Care

Our extra care package involves additional tasks that warrant more direct involvement from the carer to ensure our clients independence is continued. 

This package includes everything in our basic care package but you may require more technical tasks such as meal preparation, medical assistance, preparing medication , assisted showering and cleaning, dressing, moving and handling and shopping and much more. 

Intensive Care

Our Intensive care package covers both our care packages and is specifically tailored for hospital leavers with complex needs. 

This package also considers 24 hour care needs  on a short term basis. We can consider longer term arrangements of 24 hours  upon discussion and agreement. This type of care maybe needed to offer a family member respite. 

Our Service to You

Home care, what is this?

This is generally known as care offered in your own home helping your loved one maintain their independence to live in the community for as long as possible. 

The frequency of home care is led by the family but we do feel offering anything less than 1 hour per day does not assist fully with the needs of the person requiring the support. 

Our role is to assist with all needs whether basic or more complex medical conditions. We arrange our time over a weekly, bi weekly, monthly of adhoc basis. We have morning or afternoon calls or daily calls split into 4 time slots or block calls. 

Home care will offer your loved one and family the opportunity to:

  • Co produce a  personalised plan, specifically tailored to your loved one's need
  • Healthy routines and hobbies for your loved one that promotes social interaction and simulates memory or thinking skills 
  • Our friendly approach offers support for the family and companionship for your loved one     
  • We provide the same carer for consistency where this is possible 
  • We will take your loved one to local locations of choice where this is agreed to provide social selections 
  • We recognise that our clients staying at home offers security and safety being in a familiar environment so we develop our support around this to promote independence.
  • Our support offer family members well deserved respite, trusting that their continued care is still provided by us. 

 

Personal Care 

We work with our clients to support with their personal hygiene in a way that maintains their dignity. We recognise this can be sensitive for some of our clients. We approach personal care in a way that consider the person and individual needs

Our team are trained to provide personal care according to the medical needs or capabilities of our clients. We treat each client with the respect they deserve understanding that we are in their private space.  

Mobility Support

Mobility support  is welcomed by many of our clients. We offer bedside assistance, we will support  our clients to local shops/parks or accompany you on day trips. We guide our clients around their own home using the aids available for their independence.   

We take pride in allowing our clients  to live their life to the fullest in a way that supports them.

Help with Light household duties 

Keeping on top of the house work can be an additional task for our clients. We can either work with you or complete the work for you. house hold duties can range from vacuuming to popping the laundry in the washing machine. The main purpose is that what we do allows you to live independently in a freshened environment. 

Medication Assistance 

At times we recognise some of our clients have medical needs that requires medication for improved living. Our workers are trained to prepare medication and/or assist with medication at the times and in the ways as prescribed by your GP. We aim to work with our client and medical practitioners to support with improving general health.  

Meal Preparation 

Our carers will prepare meals and drinks at the times that suit you and will wash the pots ensuring your kitchen is left tidy.  we work to assist with ensuring a well balanced diet is maintained 

 

Light exercise 

we recognise that part of the care package light exercise maybe something we need to assist with. This is to help physical health which will in turn increasing a better health and wellbeing. when needed we will support our clients to ensure they complete light exercise which promotes good physical health 

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